The Fact About etech That No One Is Suggesting

We’ve been offering value for our shoppers by way of IT automation and Regulate options for more than 30 yrs. find who we're and where by we arrived from. 

expertise Doing the job as part of a collaborative crew - we do the job collectively to make certain buyers have an Fantastic customer working experience when they put an purchase

Will communicate with Operations to make certain the anticipations with regards to QA assistance towards the campaigns are satisfied

ABOUT ETECH Etech provides following era BPO solutions. a worldwide minority owned organization, Etech has produced and trademarked how to turn your details into strategic insights.

You will obtain the attention and aim of a boutique systems integration company Along with the resources and arrive at of the nationwide Command programs integration and automation firm.

shown capacity to meet up with deadlines, full vital time sensitive responsibilities & adapt promptly to last minute alterations 

Listening Practices: Attentive and Lively listening; has the website persistence to listen to people out and might precisely restate the feeling of Other individuals.  

purchaser concentration: is devoted to Assembly the expectations and necessities of interior and external prospects.  

controlling a distant or hybrid workforce is usually complicated, but with the appropriate approaches, it can be successful! With this episode of speedy Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable suggestions on how to successfully guide hybrid or remote groups—from environment apparent aims to fostering sturdy communication.

Handles all calls In accordance with existing rules, and fulfills Section necessities for cell phone time availability and get in touch with top quality metrics  

recognizing every one of the ins and outs of our products/providers, down to the final depth, suggests you’ll manage to deliver your customers with by far the most in depth and successful solutions feasible.  

just take obligation and initiative to build core techniques and competencies by remaining associated with each individual aspect of personal growth. 

Supports other HR capabilities as necessary i.e., accomplishing drug screens for candidates and helping at the employee reception desk

a chance to multi-job answering a lot of chats/calls and navigating effortlessly in between both mediums.